patient satisfaction
publication date
Innovation
Denver Health Uses CRM to Forge Better Patient Relationships
The health system is using Epic's Cheers tool to connect with patients to discuss health and wellness
Telehealth
Arizona OKs Telemedicine Care for Pets
The state is one of the first to fully sanction veterinary telemedicine, a growing trend since the pandemic that has...
Innovation
UPMC Closes Care Gaps With New Patient Discharge Process
The Pennsylvania health system has eliminated redundant processes and reduced the time and number of people involved in a discharge...
Innovation
Rady Children's Hospital Takes a Team-Based Approach to Care Innovation
Matthew Brigger, the hospital's chief of otolaryngology, says collaboration is the key to better clinical outcomes and more involved providers.
Innovation
Healthcare Survey Balances Hype and Hesitancy for AI
A new survey finds that providers and patients see the potential in AI, but not just yet
Technology
Cedars-Sinai Team Develops AI Tool to Predict Heart Attacks
Researchers say their AI algorithm can analyze clinical data and images of a patient's heart and calculate the probability of...
Nursing
The Exec: Nurse Navigators Guide Cancer Patients Through Their Entire Care Journey
Northwell Health Cancer Institute's new Cancer Care Direct program begins with diagnosis and continues until survivorship.
Revenue Cycle
States Step In as Telehealth and Clinic Patients Get Blindsided by Hospital Fees
Hospitals argue that facility fees are needed to pay for staff and overhead expenses, particularly when hospitals don?t employ their...
Revenue Cycle
The Solution is 20/20: Ophthalmologists Ask CMS to Suspend Certain Prior Auth Policies
The AAO addresses prior authorization processes that the group says delay care.
Revenue Cycle
From Appointments to Bills: Using Rev Cycle Tech to Ease Patient Burnout
In an industry inundated with technology, how can it be used to counter patient burnout in the revenue cycle and...
Technology
Pain Translation Technology Aims to Improve Emergency Care
The Rhode Island School of Design's Center for Complexity has developed a new tool that helps non-English patients accurately describe...
Innovation
Mass General to Test VR Digital Therapeutics for Cancer Patients
The hospital is launching a pilot program in which 80 patients being treated for blood cancer will use a VR...